Training for hotels
Champion the effectiveness of your Sales team with our MICE Mastermind training.
We take you where your customers ARE. We give 100% specifics, 0% theory and 0% secrets. We teach you how to build leverage and give you a guarantee.
Looking for the best MICE sales training, so you’re browsing sites that offer hotel training?
And you find that on all of them is exactly the same – styles, patterns, colors, talents. You find training at a very high level of generality. A little for sales departments, a little for receptionists, a little for owners, a little about Guest Services, a little about phone calls.
A little bit about everything and for everyone. Like tomato soup. And how would your team know how to sell lobster, learning only from soup?
Who is this training for?
An active salesperson is in the office just to plan his absence from the office.
Training for active salespeople
Where to look, how to act, who to talk to and sell smart?
Training for sales managers and sales department
How to create an effective team?
Key knowledge for chief operating officers
How to run a sales-oriented operation?
Training for hotel managers and owners
How to build an environment that supports sales?
Why do you need this training? Let's ask the author and your trainer.
Hi, this is Milosz.
I have prepared a training course for you that generates profits. There is no magic formula in it. It does not hack any system. It does not rely on any manipulation. And most importantly my goal is NOT to help you do anything. That’s the end of the denials. At the training you will learn the importance of changing the language of the entire team.
What about helping? Helping carries a heavy emotional charge. It can cause, a sense of lack of agency and obligation. It can give the illusion of expecting gratitude. During the training, my role is to build the causal attitude of your team. I want you to be committed only to yourself to work wisely and grateful to yourself for the results you achieve.”
Why my training is:
The first? Taking you to where your customers ARE.
Because I'm the first trainer who, instead of just selling you training, wants to take you into the community of your customers.
From now on, I am your ambassador to the meetings industry. If we speak a common language of benefits, corporate clients and event agencies will find your facility.
Others? I give 100% specifics, 0% theory and 0% secrets.
Because I only teach what I have experienced myself. I work with examples of my successes and failures in building a team, during a brand change, during the opening of a new facility. I talk about methods of acquiring international business and million-dollar deals, because I have done them myself.
The only one? I teach how to build leverage and provide a guarantee.
I am the only one who teaches to pay commissions. Why? You'll find out at the training. Second, when you buy the training, you get my ongoing mentoring. Details at the training. Third, I give a GUARANTEE. If you implement all my recommendations and don't see results in 6 months - we work together until it happens.
Not sure yet if this is a good investment for you? Prepare a list of questions and make an appointment for a one-hour conusltation
COMMITMENT | PROFESSIONALISM | RESPECT | TRUST | RELATIONSHIPS
After the MICE Mastermind, you'll know:
- How to define your audience in detail – segments, target groups, their needs and goals.
- Who your business customer is. Who specifically and what purchasing decisions they make.
- How to accurately assess who on the customer side is supportive and who is an obstacle to the decision to work with you.
- How to read the minds of Business Travel / MICE buyers.
- With whom and how to effectively build relationships in the meetings market community.
- How to get public proof of the rightness of working with you.
- What tools and mechanisms to use.
- How to plan sales activities.
- How to budget for sales.
- How to sell location advantage.
- How to select partners for cooperation: distributors, suppliers, technology partners.
- What is the role of your partners in selling and marketing the hotel’s services.
- How to develop a product concept.
- How to write and tell stories, create content, choose style and communication channels.
- How to make proposals using irrefutable arguments.
- How to build leverage and partner wisely with Business Travel and MICE intermediaries….
And most importantly:
HOW TO START DOING IT RIGHT AWAY!
IDENTITY | CULTURE | COMMUNICATION
- How to build a sales team and how to support its growth with a strong employer brand.
- How to build a profile of a hotel team member – internal customer / Brand Ambassador.
- How to reconcile different personalities and get along with people.
- How to deal with crises and make difficult decisions.
Bonus for sales executives:
- How to develop and implement a “benefit statement” – value and benefit system.
- How to develop a system of development, compensation and bonuses.
- How to set goals and measure effectiveness.
We asked, customers how is the cooperation with Us? Here's what they answered:
Miłosz led for Silesia Convention Bureau a very cool workshop for participants of the Silesia Meeting Day event (representatives of the regional MICE industry). Power of inspiration for the audience. The meeting generated a lot of excitement and an interesting discussion right after. Milosz has a great energy that infects those around him. It was a pleasure, I hope we will do something more together:)
Miłosz led for Silesia Convention Bureau a very cool workshop for participants of the Silesia Meeting Day event (representatives of the regional MICE industry). Power of inspiration for the audience. The meeting generated a lot of excitement and an interesting discussion right after. Milosz has a great energy that infects those around him. It was a pleasure, I hope we will do something more together:)
Sebastian Gronet
I have seen Milosz "in action" many times. - He is both a great speaker and a leader. As a speaker, he stands out for his charisma, expressing his thoughts fluently and clearly while being creative. He is confident and poised. As a leader - he has vision and purpose. He is very flexible - open to change, plus his ability to attract helps him to motivate and inspire others to action.
I have seen Milosz "in action" many times. - He is both a great speaker and a leader. As a speaker, he stands out for his charisma, expressing his thoughts fluently and clearly while being creative. He is confident and poised. As a leader - he has vision and purpose. He is very flexible - open to change, plus his ability to attract helps him to motivate and inspire others to action.
Alexandra Kunowska
I worked with Milosz for a few months, as he was GM at Hotel Merci in Krakow. Even then I got to know him as a Person full of energy, passion and enormous knowledge in the field of hospitality. Therefore, when I found out a month ago that he would be conducting a training course on hospitality and sales at the company I work for, I knew it would be energetic and interesting.
I worked with Milosz for a few months, as he was GM at Hotel Merci in Krakow. Even then I got to know him as a Person full of energy, passion and enormous knowledge in the field of hospitality. Therefore, when I found out a month ago that he would be conducting a training course on hospitality and sales at the company I work for, I knew it would be energetic and interesting.
Andrew Reichert